1. Introduction
Amani Luxury Villa (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains how we collect, use, store, and protect your personal information when you engage with us online or offline.
2. Information We Collect
We may collect the following personal information when you make a booking or inquiry:
- Full name and contact details (email address, phone number, physical address)
- Payment information (processed securely through third-party platforms)
- Identification details where required by law (e.g., passport/ID for accommodation check-in)
- Browsing data when using our website (cookies, IP address, analytics)
3. Purpose of Processing
Your personal information is processed for the following purposes:
- To manage bookings, reservations, and guest services
- To comply with legal and regulatory requirements
- To communicate with you about your stay or inquiries
- To improve our services and website functionality
- For marketing purposes (only with your consent)
4. Sharing of Information
We will not sell or share your personal information with third parties except:
- Service providers involved in payment processing or booking systems
- Legal authorities where disclosure is required by law
- Marketing partners (only where you have consented)
5. Data Security
We take appropriate technical and organizational measures to secure personal data against unauthorized access, loss, or misuse.
6. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Regulator of South Africa
7. Contact Us
For privacy-related queries, please contact:
Email: info@amaniluxuryvilla.co.za
Address: 189 Moepel Avenue, Marloth Park, Mpumalanga, South Africa